2 weeks ago, I mentioned a training session I gave for a client. They had me back for another session late last week, this one focused on conferencing. All went smoothly at first. People were able to join a Lync
Use DBImpExp to Export Contacts, Not CsUser: Backing Up User Data the Right Way in Lync Server
We’ve had a few migration-related questions coming in, now that Lync Server 2013 is available. For the most part it’s questions like, “how do I prep our servers” and “will we need to upgrade SQL Server?” (Hmmm, I should do
7 Questions From a Lync Training Session
Sometimes I train Lync clients once their new system is set up. Along the way, several questions keep popping up. I thought I’d write them out this week, along with their answers. In case you’re called in to train some
How to Schedule Lync Online Meetings Using A Different User Identity
Guest Post from RealPage The other day, Craig at RealPage Inc. contacted me with an unusual question about Lync user identities. In short: They have two users. They want both users to be able to open an Administrative profile in
Set Holiday Hours for Lync and Enjoy Your Thanksgiving
Quick post this week, as most of you probably have one foot out the door already! (Yes, we’re still here, working hard. IT work waits for no one.) For those of us who have co-workers taking time off around the
E911 Needs Details and Careful Configuration: Post-Webinar Thoughts
If you missed last week’s webinar on E911 (like me) by 911Enable.com, the PowerPoint slides and a video recording are available for download below. Top 5 E911 Challenges Facing Lync Deployments – Slides and Video Recording I won’t recap the
No E911 Webinar Post This Week – I Missed It
I woke up yesterday with an awful toothache. Had to go in for emergency treatment. Consequently, I was unable to attend yesterday’s Lync E911 webinar (the one I mentioned on the 18th). So, sadly, I have no webinar review for
Don't Forget to Update: Lync Server 2010 CU7 Released
One of the reasons I like Justin Morris’ UC Blog (and why you should too) is because he’s completely on top of the Lync news scene. If you don’t follow his blog, head there at once. Here, I’ll help! Cumulative
E911 Webinar on October 31
The folks at 911 Enable contacted me a few days ago regarding their upcoming webinar. It’s on E911, Lync’s capability to connect 911 calls to appropriate emergency services. Now, I’d planned to blog on E911 in the near future. It’s
Another Use for Lync Whiteboards
Now that Lync Server 2013 will Archive them… Whiteboards are a handy tool in Lync Server. Anyone can draw or write on them during the meeting, making the whiteboard a great visual aid for common understanding. But Lync Server 2010