At last! Skype for Business has a full-fledged Cumulative Update!

Like its Lync predecessors, CU1 contains a group of updates, some of which were previously available on their own. The CU’s KB number is 3061064. You’ll find its download page here: Skype for Business Server 2015 Cumulative Update KB3061064 – Microsoft.com

CU1’s KB page with installation steps is here: Updates for Skype for Business Server 2015 – MS Support

The esteemed Greig in Sydney Blog has a thorough rundown of the Cumulative Update (with my kind of dry wit) right here:
SfB 2015 CU1 Server Update – November 2015: Greig in Syndey

What Do We Have in CU1? Fixes, Removals and Additions

With Greig’s help, let’s look at some of the updates included.

  • There are updates for Standard Edition, Enterprise Edition’s Front End and Back End, Edge, Persistent Chat, Mediation Server (standalone), Director and Video Interop Server (VIS).
  • This is primarily fixes, such as an issue stopping Windows 10 Edge users from joining Skype Meetings via the Web App (3095143).
  • This update removes a feature! Server-side Conversation History is removed from branch site deployments. Boo! (Yes, it’s still available in main server deployments and local machines. This isn’t a big loss. Still, leave us our Conversation History!)
  • We have new PowerShell cmdlets:
    • Add-CsSlaDelegates
    • Get-CsGroupPickupUserOrbit
    • Get-CsServerPatchVersion
    • Get-CsSlaConfiguration
    • New-CsGroupPickupUserOrbit
    • Remove-CsGroupPickupUserOrbit
    • Remove-CsSlaConfiguration
    • Remove-CsSlaDelegates
    • Reset-CsNotificationQueues
    • Set-CsGroupPickupUserOrbit
    • Set-CsSlaConfiguration

What’s “SLA”?

SLA in the above cmdlets stands for “Shared Line Appearance“. This is a new feature, which allows Skype4B devices to share calls via workgroups. Useful for a call center or customer service. These cmdlets let you administer the SLA feature within Skype for Business.

SLA3140-1–Image courtesy of Kressmark.Blogspot.com.

Matt Landis has SLA setup details on his blog: Setting Up Skype for Business Shared Line Appearance – Microsoft UC Report

The Kressmark Unified Communications Blog also has a diagram & details about Shared Line Appearance from the Ignite 2015 sessions: MS Ignite BRK3140 – The Voice of Skype for Business: Kressmark Unified Communications

From Greig’s description and Matt’s write-up, SLA sounds quite promising for call management. However, SLA suffers from one flaw right now – it’s limited to Polycom VVX phones. I spoke with some fellow IT pros at our last Lync User Group meeting about these phones–apparently quite a snazzy line of multi-functional VoIP devices. Looking forward to testing one as soon as I can.

This also means the Skype for Business client doesn’t work with SLA yet. Problem. Yes, we still have delegates and Response Groups to manage calls through the client (they even get some fixes with CU1). But not bringing a new feature to the client software first strikes me as a little experimental. Something like, “Let’s try this new feature on a specific device group, see what its users think, THEN push it out to everyone else.”

Update Your Skype for Business Servers to Cumulative Update 1 As Soon As You Can

Microsoft Update won’t auto-install CU1; you must do so manually. Consult the CU1 KB page for the installation procedure. It varies depending on your server edition and how many servers you run.

If we run into any snags with our CU1 update, I’ll document it here. If you encounter any CU1 issues, please comment or email & let’s see what we can do.

Also, what are your thoughts on Shared Line Appearance? Must-have? Don’t-need? Let’s hear it.

Hope everyone has a Happy Thanksgiving! We’ll see you back here in December.

Skype for Business Cumulative Update 1 Hits: New SLA Feature, Plenty of Fixes
Facebooktwitterlinkedinmail

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.