“Alexa, start the Skype Meeting.”

Sounds like an easy way to kick off a meeting, doesn’t it? If you’re using a RealPresence Trio, you have this functionality available.

Poly (formerly Polycom) has made several updates to their Trio conference systems since introduction. Not only have they helped with stability and audio/video clarity, they’d added third-party integrations. Lots of them.

Trio 8800 Skype for Business
Image provided by Newsroom.poly.com.

In this post we’re talking about three of the latest—three that enhance a Skype Meeting’s usability. Alexa, AirPlay, and Zoom.

Alexa for Business Integration: “Alexa, please schedule a meeting for 10:30…”

The latest RealPresence Trio 8800 firmware includes an integration for Amazon’s Alexa for Business. You know what that does—adds voice commands into the Trio. To use it for business though, you’ll have to connect Alexa for Business to a “conferencing provider” of your choice: Cisco WebEx, BlueJeans…or Skype for Business.

The setup for connect a conferencing provider only takes a few steps. Not unlike a Skype for Business voice route. Here’s how: Managing Conferencing Providers – Alexa for Business Guide

Once you’ve set up Alexa, you can take advantage of everything voice-related you’d do with an Echo:

  • Make & receive phone calls
  • Join meetings
  • Start or end meetings
  • Book the conference room
  • Bonus – Access private Alexa Skills. Make your own company-specific Skills!

(I have not tried asking Alexa for random quotations or a joke. If you do, let us know what she says!)

Full Alexa integration does take a few steps. Amazon has documented those steps for us: Use Polycom Trio with Alexa for Business – Alexa for Business Guide

Business Case for Alexa Integration: I see this as a primary convenience improvement. Too often we’ve seen customers start their Skype Meetings like this:

  1. Team members enter conference room.
  2. Someone taps a button on the Trio.
  3. Loud dial tone as it connects, because someone forgot to turn down the volume after the last meeting.
  4. Then a conversation somewhat like this happens:
    “Did it connect?”
    “I don’t know, I don’t hear anything.”
    “Are they muted?”
    “I think it failed. I’ll try again.”
    [After 2-3 other attempts taking up to 10 minutes…]
    “Hello?”
    “Oh! You can hear us now?”
    “Yes, can you hear us okay?”
    “Yes. All right, we can get started.”

Let’s avoid all that wasted time, shall we? Just ask Alexa to start your next meeting.

AirPlay Integration: Extra Screen Sharing Power

If you’re an Apple fan, you already know AirPlay. Good news for you—the Trio 8800 now lets you use it for AirPlay too!

This integration does one thing and one thing only: Screen mirroring. Once the Trio’s configured to activate its AirPlay integration, anyone in the meeting can share content on-the-fly.

We tested this one on-site too, using a MacBook Pro (it also works with iPhones and iPads). Worked flawlessly. Interestingly, I found that AirPlay content supersedes any Skype for Business shared content (a PowerPoint file, for instance). When the person sharing via AirPlay stops, the Skype for Business shared content reappears.

Screen Sharing AirPlay Trio
You could screen share from either device in this photo.
Photo by Headway on Unsplash.

You configure AirPlay on the Trio the same way you do Alexa for Business: Adding a features.cfg file to the device’s Trio Web Interface. Parameters listed in the documentation below.

Screen Mirroring with AirPlay Certified Devices – Polycom Documentation Library

Business Case for AirPlay Integration: Participation boost! This integration makes it easy for attendees to share content off their phones or tablets. People don’t have to lug their computers into the meeting. Just a couple taps and you’re the one presenting.

Zoom Integration: Control a “Zoom Room” with Your Trio

Last year, we had a customer request a Trio 8800. We asked if they planned to use it with Skype for Business, as they were on Office 365 already. They said no. They’d just started using Zoom…and they wanted to use the Trio with it.

This took a little configuration finesse on our end. Thankfully, you don’t have to go through the same process. Zoom and Poly partnered to integrate the Zoom Rooms software into the Trio.

A “Zoom Room” is their version of a fully media-enabled conference room. It does require a computer, but otherwise gives the same functionality as a Skype for Business-enabled conference room: audio/video conferencing, screen sharing, and a simple control system.

The integration allows you to use a Trio as a controller in a Zoom Room. In other words, you’d use the Trio much as you would in a Skype for Business setup. Start/end meetings, use its speakers, & control the screen sharing.

NOTE: If you bought a Trio 8800 separately from the Zoom Rooms hardware, you will need to provision it. See the setup notes posted below for the steps.

Setting Up the Polycom Trio as a Zoom Rooms Controller – Zoom Help Center

Business Case for Zoom Integration: Options. Prefer Zoom over Skype for Business? You can still use a Trio. Configuration’s a much easier process now than it was when we first tried it, too!

Conference Trio 8800
Pssst, Alexa, order gift bags for everyone!
Photo by Campaign Creators on Unsplash.

Beef Up Your Trio into a Convenient Communications Hub

Important note: Remember the Trio posts I did a while back (Review Part 1, Review Part 2)?

We did these new integration tests on the very same Trio. It’s still in our conference room, subjected to all sorts of firmware mangling. (It’s all in the name of testing, honest.) Which means if these integrations work on our battle-worn Trio 8800, they will work on your latest-model Trio 8800 too.

How do you use your RealPresence Trio? Leave a comment, or message me to share.

3 RealPresence Trio Updates Beef Up its “Communications Hub” Power
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